We offer the following shipping options for destinations in the United States only:

Standard Shipping: Free (3-7 business days)

2-Day Shipping: $20 (2 business days - by end of day)                       

*Overnight Shipping: $35 (Next business day - by 12 P.M.)                    *Orders must be received before 12 P.M. (PST)

Please note, all orders are fulfilled Monday – Friday. If your order is placed after 12 P.M. (PST) on a Friday or on a weekend, the order will be shipped the following week.

For questions on the status of your order, please contact us at support@moyoura.com.

We do not ship to P.O. boxes. Please provide an address that is not a P.O. box.

Once your order is processed and shipped, you will be sent an email with the tracking number to view the status of your delivery. If you have any questions on the status of your order, please email us at support@moyoura.com with your order number. 

We offer a full refund or store credit on returns initiated within 30 days of your order shipment date. Items must be new, unworn and unused and within its original pouch and packaging. 

All returned items will be inspected to confirm that they have been unused and unworn. Should the returned item not pass the inspection process, your return will not be processed and will be returned to you. 

For any additional questions regarding returns, please contact us at support@moyoura.com.

Returns must meet the following in order to qualify for free shipping:     

1.) Return process must be initiated within 30 days of order shipment date.

2.) Returns are made in exchange for store credit.

If you choose to receive a full refund on your original payment method, a processing and shipping fee of $5.00 will be deducted from your full refund amount.

Please be advised that we are unable to provide a refund on the original shipping fee that you may have incurred at purchase.

Please log in to your Moyoura account to initiate the return process. You will be able to select the item you wish to return under Order History. Please follow the steps provided to generate the shipping label to ship your return.

When shipping your return, please ensure that you use the original packaging that your order was delivered in, or packaging of similar size. Oversized boxes will not be accepted, as these will increase shipping fees. Incremental shipping fees associated with large boxes or packaging will be deducted from the total refund amount.

You will receive an update via email on the status of your return.

You can always email us at support@moyoura.com for an update. 

We strongly recommend that you use the shipping label provided by Moyoura. This is the best way for us to track the status of your return. Should you decide to use your own shipping method, Moyoura will not be responsible for any lost packages or shipping fees incurred in the process.